support@kephale.app
Write to us. We reply by email.
In the app, go to Settings and tap Write to support. It opens your mail app and adds the app version to the subject.
Please don't send health details unless they're needed to solve the problem.
Common questions
Where is my data stored?
Only on your device. No account, no server.
How do I restore my purchase?
Open Settings in the app and tap Restore purchases. Use the same Apple Account you bought with.
How do I cancel my subscription?
In your Apple Account settings: open Settings on your iPhone, tap your name, then Subscriptions.
How do I export my data?
Open Settings in the app and tap Export to CSV. You get tables of attacks, doses and days, including your notes.
Is Kephale a medical device?
No. Kephale is a diary. It is not a medical device and does not give medical advice.
More help
Move to a new iPhone
Your diary moves with your device backup, through iCloud Backup or a computer. There is no cloud sync.
Delete all data
Open Settings and tap Delete all data. This erases your records and removes the entries the app wrote to Apple Health, as long as the app is still allowed to write there. Deleting the app removes everything it stored on the device.
In an emergency
Kephale can't help in an emergency. If you need urgent medical help, call your local emergency number.
Privacy
How the app handles your data: Privacy Policy.